Wifi connexion problems

Windows 11 Windows 10 Windows 8. Things to try first Try these things first to help you fix or narrow down the connection problem. To run the Network troubleshooter Select the Start button, then type settings. Follow the steps in the troubleshooter and see if that fixes the problem. The results should be something like this: Reply from At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem: Type netsh winsock reset and select Enter.

Check if your network adapter is compatible with the latest Windows Update If you lost your network connection immediately after upgrading to or updating Windows 11, it's possible that the current driver for your network adapter was designed for a previous version of Windows. To check, try temporarily uninstalling the recent Windows Update: Select the Start button, then enter settings. Select the most recent update, then select Uninstall. If uninstalling the most recent update restores your network connection, check to see if an updated driver is available: Select Search on the taskbar, type Device Manager , and then select Device Manager from the list of results.

Use network reset Using network reset should be the last step you try. Wait for your PC to restart, and see if that fixes the problem. Check your Wi-Fi settings Wi-Fi adapter manufacturers might have different advanced settings you can change based on your network environment or connection preferences. To find the wireless mode setting In Device Manager, select Network adapters , and then double-click the network adapter name.

Wi-Fi profile settings Windows uses the Wi-Fi profile to save the settings that are needed to connect to a Wi-Fi network. To forget a network Select the Start button, then enter settings. Select the network you want to forget, then select Forget.

Related topics Setting up a wireless network How to find your wireless network password Analyze the wireless network report Wi-Fi tools and apps Make a Wi-Fi network public or private in Windows. Follow the steps in the troubleshooter, and see if that fixes the problem. Unplug the power cable for the router from the power source.

On your PC, try to connect again. Check if your network adapter is compatible with the latest Windows Update If you lost your network connection immediately after upgrading or updating Windows 10, it's possible that the current driver for your network adapter was designed for a previous version of Windows.

If uninstalling the most recent update restores your network connection, check to see if an updated driver is available: In the search box on the taskbar, type Device Manager , and then select Device Manager from the list of results.

Check for additional symptoms for the "No internet connection" icon There may be additional troubleshooting steps you can try, depending on which symptoms you're having. Related topics Setting up a wireless network How to find your wireless network password Analyze the wireless network report Wi-Fi tools and apps Make a Wi-Fi network public or private in Windows Make sure Wi-Fi is turned on. Turn on Wi-Fi. Turn off Airplane mode. Move closer to the router or access point if you can.

Type the network name and select Next. Type the password and select Next. Follow any additional instructions to get connected. To connect to the network, follow these steps: Open Connect to a Network by selecting the network icon in the notification area. Run network commands after using the Network Troubleshooter.

Release the IP address. Renew the IP address. Flush and reset the DNS client resolver cache. Here's how to run networking commands in a command prompt: Select the Start button, start typing cmd , right-click Command Prompt in the list, select Run as Administrator , and then select Yes.

At the command prompt, run the following commands in the listed order and then check to see if that fixes your connection problem: Type netsh winsock reset and press Enter.

Type netsh int ip reset and press Enter. The steps you take to restart your modem and router can vary, but here are the general steps: Unplug the power cable for the router from the power source. Select Search automatically for updated driver software.

Connect your PC to your router using an Ethernet cable. To add the MAC address to the access list on your router: Open your web browser and type the IP address for your wireless router. On your PC, try to connect to the Wi-Fi network again. Type the network information. Here's how to run networking commands in a command prompt: Select the Start button.

Need more help? Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue.

In these cases, a fix is usually patched in before too long, so keep making sure that your device is updated. Sometimes operating system updates, like a new iOS patch , also can affect smart device performance. Finally, there are a number of other router settings that may block smart devices. If everything looks all right there, reboot both your router and your game console and see if they can successfully connect.

This is also a good time to test your internet connection. Major systems like Xbox and PlayStation have an option in their Settings menu to test your internet connection. If your console and router seem to be acting properly but Wi-Fi keeps dropping, you may want to try moving the two devices closer to each other to see if the Wi-Fi signal improves. Try to remove any material or objects between the console and router: Placing both in a high, clear location often brings the best results.

You also can check our guides on troubleshooting your Playstation and fixing problems on Xbox to learn more. First, make sure you are trying to connect to your Wi-Fi and not via Wi-Fi Direct — they are two different technologies. We also highly suggest the traditional routine of turning everything off and back on again, especially if your printer has connected to Wi-Fi successfully in the past. If your printer is far away from your router and keeps running into Wi-Fi errors, try moving it to a closer position.

Microsoft also has some troubleshooters you can run to see if they pick up on anything obviously awry. We also suggest checking your router security, firewalls, and VPN security to see if any of them are identifying the printer as a strange device and refusing a wireless connection.

You may need to disable certain firewalls or reconfigure security protocols to use your printer successfully. When all else fails, uninstall your printer drivers and reinstall the more recent versions to see if this makes a difference. Amazon Sidewalk is a new service that started rolling out in June , and has caused some consternation among those with Amazon devices because of its use of Wi-Fi beyond the home. There are two important parts of Sidewalk to consider.

First, any compatible device Amazon Echos, newer Ring devices, etc. If your neighbors are already using your Wi-Fi see that issue addressed above , they may find it easier, but otherwise not much will change. However, Bridge devices can use Sidewalk to broadcast parts of your Wi-Fi band as far as half a mile away to accomplish similar goals. Now, the signals these devices send are encrypted, but they also include information about your address and remain connected to your smart home.

Slow internet everywhere If your Wi-Fi speed is slow no matter where you are, try plugging a laptop into your modem directly and test your internet speed using a site like speedtest. If none of that works, consider rebooting the device. Connections drop at random times Is there some sort of pattern?

Router crashes regularly and only restarting it helps If your router needs to be restarted regularly, consider giving it a full reset. Wi-Fi connection lost when logging back into computer This problem can crop up on Windows 10 due to an issue with Fast Startup. A recent update broke Wi-Fi This can happen with some operating system updates. Need more help? Expand your skills.

Get new features first. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Game consoles and TVs may also be connected. In this case, look in your settings for an option to block these devices on your Wi-Fi, and ban their MAC addresses, if possible.

This can happen with some operating system updates. Windows 10 updates in mid had bugs that stopped some users from connecting to their Wi-Fi networks or even seeing a Wi-Fi connection at all. Similar updates to iOS, Android, and other platforms also have created bugs in the past that disrupt Wi-Fi connections. In the meantime, remove the update and roll back your system to an earlier version to help get your online connectivity back.

While routers can last for years without needing a replacement, keep in mind that some problems can develop with age — a router may start lacking support for new device updates and similar issues that prevent it from working properly as seen when Apple discontinued the AirPort Extreme, for example. Make sure that your satellite devices are powered up and turned on.

If they are, try unplugging and replugging the problematic device and see if it will connect to your network then. Google also allows you to run a test to make sure the network is set up properly.

You can find Wifi points on the Home app, under Test mesh. If the test comes back with a weak or failed connection, you should try repositioning your satellite routers to be closer to your primary router. This also is a good tactic for any mesh system that keeps dropping its satellite points — they could be too far away from the primary point. You can also double-check to make sure that your satellite router devices have a different SSID than your primary router.

If they were accidentally all assigned the same SSID, then the mesh network may not be able to coordinate properly. If your router still seems unable to connect, then make sure that nothing significant has changed for your network settings. For example, if your ISP WAN wide-area network type changed for some reason, you may have to go back into settings for the router and make sure that the right WAN setting is chosen.

First, make sure that your smart device and your router are both updated. Then try resetting your router and rebooting your smart device. You can either unplug and plug in the smart device, or check its app for a reboot option — the Google Home app, for example, has a Reboot tool under each device section that you can use. If your smart device keeps dropping a Wi-Fi signal, especially during busy times of the day, check to see if your router supports automatic band switching for devices.

There may also be issues with connecting to a mesh router, and you may have to be very specific about your network connection to make smart devices work. Nest minis and HomePod minis have both encountered such errors in the past. In these cases, a fix is usually patched in before too long, so keep making sure that your device is updated.

Sometimes operating system updates, like a new iOS patch , also can affect smart device performance. Finally, there are a number of other router settings that may block smart devices. If everything looks all right there, reboot both your router and your game console and see if they can successfully connect.